“Merritt and Emily were absolutely fantastic to work with. They’re both extremely professional and
knowledgeable while also being fun, friendly and easy to get along with
Merritt and Emily were absolutely fantastic to work with. They’re both extremely professional and knowledgeable while also being fun, friendly and easy to get along with. From the start they seemed to understand exactly what we were looking for, and they showed us a variety of homes that fit those needs. Once we found the perfect place for us, they fought to ensure the seller’s agent was aware of our interest and our story. We believe that the open communication line established by the Hess team is what led to the seller choosing our offer (in a competitive situation). After our offer was accepted, Merritt and Emily helped us through each step of the escrow process and even introduced us to contractors to do new paint and carpet before we moved in. The team approach they take made us feel so well taken care of throughout the process. They were both there most of the time, and occasionally either Merritt or Emily would make sure we were still a priority even when the other one had schedule conflict come up. Overall, we had an amazing time working with the Hess team. We would highly recommend them to anyone.”
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